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Core Executive Consultants

PO Box 46
14391 Medway Rd., Suite 2
Arva, ON
Canada NOM 1C0
PH: 519-679-CORE (2673)
Position Details
Job ID#:2912
Job Category:Customer Service
Job Title:Customer Service Representative
Responsibilities:Our well established and forward-thinking client is seeking a dynamic CSR. Our client is known for promoting from with-in and is committed to open communication, training and exceeding goals.

If you are a highly-driven customer service representative and a motivated individual, you are perfect for this role. You will have above average problem-solving skills, be used to working in a high-urgency enviornment and be accurate with your data entry skills.



Job Summary: The customer service representative is responsible to act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. Your leadership will ensure you fulfill the requirements for your own territory.



Experience in a high volume manufacturing/distribution environment is an asset.



Primary Responsibilities:

Answers daily correspondence via telephone and email.
Provides order assistance and product information.
Assists customers daily with the full order cycle, from order entry to fulfillment.
Creates and sends invoices, quotes prices, and advises customers of product availability.
Investigates and resolves problems and complaints of varying complexity regarding fulfillment (claims, late shipments, back-orders, as well as erroneous, damaged, or lost shipments).
Documents and communicates customer feedback and complaints regularly.
Liaises with other departments to expedite customer complaints.
Requirements:Requirements:

High School Diploma required; Bachelorís Degree or College Diploma preferred.
5 years of customer service, order taking or related experience in a consumer products environment.
Experience working with an ERP system.
Advanced technical skills, including sound understanding the Internet, Microsoft Outlook, Word and Excel.
Track record of resolving customer conflict is mandatory.
Independant and accountable individual with track record of results
If you meet the job requirements, please send your resume in care of Job #2912 to info@core-exec.com

We Recruit for Most Permanent and Contract Business Roles : These positions include management, executive, contract, permanent, president, vice president, CEO, CIO, COO, CFO, CTO, C-Level, accounting, accountant, finance, financial, banking, legal, sales, sales representative, sales rep, retail, marketing, advertising, brand, branding, account executive, national accounts, key account, engineering, engineer, project manager, information technology, IT, human resources, HR, logistics, distribution, procurement, buyer, supply chain. Call us at 519-679-CORE (2673).

City:London, ON
Will Recuit From:Canada
Click Here to Apply



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